Perla Family Dental

Frequently Asked Questions (FAQs): Other

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We are happy to answer questions about our services and procedures.

These are a selection of some common questions that patients have. If your question isn't answered here, please contact our office. It's important to us that our patients understand their dental care.

Other

At this unique time with the uncertainty of COVID-19 (Coronavirus), we want to share with you additional steps we’re taking to ensure your health and safety at Perla Family Dental. As your dental healthcare provider, we want you to know that your health and safety is our priority. We’re doing everything we can to ensure the safety of our patients, staff, and visitors.

From the beginning of the COVID-19 (Coronavirus) outbreak, we’ve been on top of recommendations and guidance from the Centers for Disease Control and Prevention (CDC), and other agencies to stay up to date with the latest information.

If you have recently traveled to areas where there are ongoing outbreaks of COVID-19 and develop a fever with cough or shortness of breath within 14 days of your travel, or if you have had contact with someone who is suspected to have COVID-19, please contact your medical provider as soon as possible.

  • According to the CDC: “For most of the American public, who are unlikely to be exposed to this virus at this time, the immediate health risk from COVID-19 is considered low.”
  • The CDC is now recommending that anyone who has traveled to a Level 3 country – even if they don’t have any symptoms – to self-isolate for 14 days. As of March 9, 2020, these countries include China, Iran, Italy, and South Korea.
  • For the large majority of patients who may have flu-like symptoms, testing for Coronavirus is still not necessary. There are many reasons why someone may have fever, cough, shortness of breath. If you have severe symptoms that are getting worse, go to an emergency room and mask yourself as soon as you can.

We pride ourselves in practicing exceptionally high standards of cleanliness and hygiene. Regardless of the flu scare, we practice “universal precaution” and proactively sterilize/autoclave and disinfect all equipment, instruments, and surfaces. This is in addition to our daily cleaning routine of common area, counters, doorknobs, chairs, handles, and equipment.

Finally, we all need to work together and be vigilant about the spread of germs – especially during cold and flu season. The best ways to protect yourself and those around you are to:

  • Practice Respiratory Etiquette: Cover coughs and sneezes with a tissue, then throw it in the trash can. If you don’t have a tissue, cough or sneeze into your bent elbow.
     
  • Practice Hand Hygiene: Wash hands often with soap and water for at least 20 seconds; especially after going to the bathroom; before eating; and after blowing your nose, coughing or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with 60% to 95% alcohol.
     
  • Take Environmental Health Action: Routinely clean frequently touched surfaces and objects like cellphones, keyboards, and doorknobs.

We’re encouraging our staff who are sick to stay home and patients who are sick to reschedule their dental appointments.

Thank you for your support and we wish you and your family good health!

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Dear Valued Patients,

Our office is now open on Tuesdays, Thursdays, and Fridays from 9AM to 5PM by appointment only. Please leave a message at (408)755-0797 or send an email to [email protected] and we will get back to you as soon as possible.

Thank You and Stay Safe!
Perla Family Dental